Keep in mind, however, that companies (including Apple) often lock accounts associated with chargebacks. If that fails, you might want to contact your credit card company and dispute the charge as fraudulent. If you can’t find the charge in your Apple purchase or subscription records, consider contacting Apple Support about it. Maybe someone in your family bought something and forgot to tell you about it, or maybe it’s a fraudulent charge. If you still can’t identify what an Apple-related charge on your card was for, perhaps it’s just because the purchase record interface is so confusing. Step 5: Contact Apple Support or Your Credit Card Company Then, you can compare any charges with those on your credit card. You’ll need to know the Apple ID you used to make the purchase to log in. If you’ve purchased any Apple hardware online, such as a Mac, iPad, iPhone, or accessories, you can check your order history for the last 18 months on the Apple Order Status website. You should now get notices in the future whenever Apple charges your card with a subscription renewal. See if the charges match those on your credit card.
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RELATED: How to Cancel App Subscriptions on iPhone or iPad Go online Another quick and easy way to check the charge is online. As you check them, keep in mind that it’s easy to cancel any subscription you no longer want or need. You should get Apple’s billing department on the other end and can ask them to look into the charge. These are often charges you agreed to, but have since forgotten about. It’s also a good idea to check your subscriptions to Apple services or third-party apps. Scroll down to the “Purchase History” section and click “See All.” You’ll then see a list of all your Apple media purchases sorted chronologically. You can also sort by date of purchase or view different time periods to track down specific charges to match those on your credit card.
In the menu bar, click “Account,” and then choose “View My Account.”.
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If so, you’ve found the culprit.įollow these steps to check media purchases on a Mac or PC: You’ll see a list of all your recent purchases sorted by date. Scroll through and see if any of the totals match the charge on your card.Tap your Apple ID, select “View Apple ID” in the popup that appears, and then tap “Purchase History.”.Tap your name at the top, and then tap “iTunes and App Store” (or “Media and Purchases” on iOS 14 or later).As you check your Apple media purchase history, don’t be worried if the total charge is different from the prices of the individual items you purchased.įollow these steps to check your media purchases on an iPhone or iPad:
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